Dear Sir

I wish to show my appreciation in your help in representing me in my recent fire claim. Managing 67 apartments, I hardly have enough time to deal with insurance adjusters. My past experience with them was less than pleasant. Your company was able to handle all the paper work and associated appointments with contractors, without taking any time away from my schedule. In the past I would have to wait around for contractors. I had to get multiple bids, and spend forever on the phone conversing back and forth with the insurance adjustor.

The claim was handled faster than my past claims with no lost time on my part. Ultimately, the final settlement was highly satisfactory. Without your help, I may have been paying out of pocket again. Thank you for your help and I will call you again if such an incident repeats itself.