Dear Ray

I’m writing to express our appreciation for the excellent work of your firm in the fire-loss-valuation negotiations and settlement with our insurance carrier, C N A Insurance.

Never having experienced a fire loss before, we needed a lot of help from you in basic understanding of the issues and our rights. We do thank you for educating us in what was needed.

Should you ever wish to have us speak with anyone in the future considering using your services, feel free to refer them to me.