I would say that within the first 3 days we made the most crucial decisions about the plan moving forward with the most impactful being hiring your family. I say “family” because you are truly a family business and also the fact that you have become part of our family.
Before our fire I had no idea Public Adjustors even existed or what they did and now my husband and I are educating everyone we run into on how critical you are to ensuring you receive all of the benefits you pay for out of your homeowners policy.
Because of your advice and constant guidance, we were finally able to resolve our entire claim without the need for litigation, even though our insurance company was playing “hardball” with us. Your professionalism and people skills won the day. Even after paying your fee for the services you rendered, we came out well ahead of where we would have ended up without you. I state that without any reservation.
Their professionalism and knowledge helped to guide us through the messy insurance process so that we could concentrate on getting back to work. They dealt directly with our insurance company to get us a fair settlement. Without their company’s assistance there is no way we would have had the knowledge or ability to work directly with the insurance company and determine what should have been ultimately coveredunder our policy.
We asked Mr. Altieri ‘s opinion regarding if what we had been offered was fair and reasonable. Mr. Altieri assured us it was not, and if we wanted him to take over our claim he would be happy to do so.
The outcome for us was amazing, the Insurance Company agreed to almost $100,000 more than we had previously been offered by their recommended adjuster, this translated to the maximum we could claim.
The employees of Altieri Transco are true professionals in every sense of the word, they were a pleasure to work with. We would like to re-iterate, if you require the services of an adjuster, for any type of claim, try this company first, bring them in before you speak to your insurance company and they will take care of everything, you will never even have to speak to your insurers, we know you will not be disappointed.
I want to personally thank you for the outstanding professional way that you have handled our situation. I especially thank you for the way that you communicated with us each step of the way and for answering questions and concerns promptly. Again thank you and feel free to use us as a future reference.
Dear Altieri Transco American Claims,
I would like to say “THANK YOU” as loud as I possibly can but first I’d like to point out a few things. I have owned many properties over the last twenty years and as a result of this I have had insurance claims to deal with. I have been pushed around, lied to, avoided, hung up on, talked to like I’m a child and beaten up on almost every dealing I have had with insurance companies. I have even resorted to hiring legal council and forced to pay up to twenty five percent of my claim just to get and utilize the insurance coverage I had paid for, for many years.
Now, back to the well deserved gratitude. I am thankful that Ray Altieri noticed that one of my properties was involved in a fire. Ray took the time to find my name and
We are extremely glad we sought your services as this helped to eliminate a lot of aggravation and kept our stress down to a lower manageable level. We have told many of our friends if you have a big disaster be sure to check our public adjuster as we would not have had a settlement this quickly nor as fair. Your services were definitely worth the fee.
I wish to express my personal appreciation for the expeditious manner in which you stepped in to have our claim processed after much delay by our insurance company’s adjuster. You kept your word on every detail you promised to do for us. I would recommend your company to anyone attempting to process a claim as we did. Please use this letter as a recommendation to others. Anyone may call me for information.
Again, thank you and God bless you.
Dear Raymond:
Thank you for your contribution to my re-election campaign to the Florida Senate. Your support means a great deal to the success of my re-election and is greatly appreciated. I look forward to working with you in the upcoming years to create a better Florida in which families and businesses may thrive upon a vibrant Florida economy.
Again, thank you for your continued support
Dear Andy,
You and your company deserve a standing ovation for the fantastic job you did in collecting on the fire claim on our Triplex in Port Richey, Fl.
At first I was reluctant to engage any loss consulting company because I thought them a waste of money. Boy, was I wrong. I tried it on my own and got no where, then you came along. Believe me your services are worth every penny. Transco got us every penny we were entitled to and then went back and fought for (and got) more. We didn’t have to do a thing but cash the checks.
Your representation of our firm in the matter of the loss that occurred when a fire consumed the building next door was very professional. The analysis and study that occurred while representing our interests with the insurance company was of the highest quality and reflected the level of experience your firm has in this work.
My partners and I thank you for your efforts in this matter.
Saul Silber Properties, LLC recently contracted the services of Alfieri Transco American Claims, specifically Andrew J. Altieri, for negotiations related to a commercial property damage claim. The damage was significant and the valuation was an important aspect of this matter. Altieri Transco American Claims visited the property immediately and was impressively thorough and helpful in determining the value of the damage. Once determined, they successfully negotiated with our insurance carrier for the claimed damage monies, as well as reimbursements for the loss of rents. We would absolutely recommend Altieri Transco American Claims for this type of service, as we feel they were successful in negotiating our claim and they removed the burden from our staff.
Additionally, we contracted the services of Altieri Transco American Claims on (2) former claims, which were handled in the same professional and helpful manner.
I want to thank you personally for all of the fine efforts that you and your firm provided to United Associations of Town Apartments North.
Your excellent work aided in the development of the case and the receipt of funds from the insurer.
The Board and I were very impressed with the services rendered by your firm and want to thank you. We will continue to use your firm when the need arises.
Thank you so much for the fine work that you performed on our behalf at our Drew Street Laundry Facility. Our attempts at going forward with the claim became futile and very uncertain at best, prior to us retaining you. As a result of your representation, we saw immediate results, as you took control of the claim. You were able to identify and bring in the experts needed to inspect our presses, rollers, commercial washers and dryers, as well as the computerized systems for automatically formulating and dispensing chemicals into the processing equipment. You developed our claim to accurately reflect what the true losses were on the building, processing equipment, inventory, electrical equipment and our lost income and expense. You provided us with the confidence that the claim was in good hands so we did not have to be burdened by it anymore than we already were, allowing us to attend to our ongoing business. We were able to concentrate on integrating the production from the fire-damaged facility to our other facilities. The settlement was outstanding which resulted in us having the money to properly repair the building, properly replace equipment that we needed to replace and make repairs to other pieces. Because of your hard work, we basically got to recover as we saw fit, not as the insurance company would have had us do.
I am writing you as the good-hearted soul who kept my desk from overflowing during a most trying time after the fire at the Jbeck property in Lakeland.
Instead of the chaos I expected dealing with insurance companies and building contractors, I was able to continue working at the multifarious duties that compose my daily routine as a Property Manager of 31- commercial properties.
I am most appreciative of everything you did. I don’t know whether this is a compliment or not, but you did things just the way I would have Although I am hopeful I do not have to call on you again too soon, I would not hesitate to ask for your help in thifuture and highly recommend you referring anyone to us for a recommendatir as to your services.
It is a difficult decision to make right after an event such as a fire, but I am so glad I decided to use Transco American. Financially and emotionally…. it was a great decision.
We would like to thank you for the work you have done with our claim. Without you we know we would have gotten the run around from our insurance company. You were instrumental in the process of getting it all handled so quickly and efficently and also with getting more than double what the insurance wanted to settle for. You were able to get the full amount of the policy for us and helped us with not only our insurance company but with our mortgage company as well. You have truly gone beyond our expectations and have always been there to answer all our questions and give us sound advise. We would have been lost without you.
Ray
Thank You for the service you and your company have provided us in regards to the insurance claim we had to file as a result of a fire we had at M&P Plating. As you know a fire is a devastating situation for a business, or for anyone. What do we do? How do we get this settled? When will we be back to normal? I do not have the time or experience to deal with an insurance company, and we had significant damage. Our concern was that we were going to have huge personal expenses as a result of this tragedy.
Immediately after the fire your company contacted us to represent us in the claim with the insurance company. Although hesitant at first, we needed someone to go to bat for us so we agreed to use ATAC. The very next day we received a check for $25,000.00 to cover the electrical damage that had to be addressed in order to continue operation of our Anodizing facility. Without that check, we could have lost our business. We had no way to pay for the damage that was preventing us from doing business, it was a blessing.
Subsequent to the first check, we received updates on the progress and status of our claim. Our expenses were going to be significantly higher than the original check, so we needed you to keep working on the claim. From your updates I saw the reluctance of our provider to settle this claim handing it from agent to agent holding us up on restoring our facility to its original condition. Our bills were adding up and we owed hoist manufacturers, electricians, plumbers, and that was for equipment. We needed to pressure wash the entire facility and repaint from the floor to the roof.
After months of phone calls emails and letters, you were near a settlement. We never would be able to deal with the insurance company the way you did. Our final settlement was fair, and to be honest, beyond what I thought would be covered. The final amount will provide us the resources to restore our business to pre fire condition without having the business or us personally to have significant out of pocket expenses.
I want to thank you and your firm for your representation of our business. I am totally pleased with the settlement and I will recommend you to friends or fellow businessmen. I carry your card in my wallet at all times.
I also want to thank you for the personal advise and information you provided me. When a tragedy falls in your lap, and you have the right people to help you through, things work out in the end. I know we would not or could not do this ourselves. Your service was a savior to our business.
I wanted to thank you and your company for the outstanding and professional manner in which you responded to and settled our recent fire loss. When the incident occurred at 306 3rd Avenue SW, our entire church and community suffered a great loss, not only in the structure itself, but we also lost a bit of history due to the significance of this building in the Mulberry community. Our initial contact with you was handled without any pressure but with the assurance that you would do the very best job in recovering our loss. This was our expectation and you completed the task successfully.
Dear Ray
I’m writing to express our appreciation for the excellent work of your firm in the fire-loss-valuation negotiations and settlement with our insurance carrier, C N A Insurance.
Never having experienced a fire loss before, we needed a lot of help from you in basic understanding of the issues and our rights. We do thank you for educating us in what was needed.
Should you ever wish to have us speak with anyone in the future considering using your services, feel free to refer them to me.
Ray Altieri from Transco American recently represented us in the recovery from Hurricane Wilma. Mr. Altieri was instrumental in a significant recovery of funds for our association. Without his diligence and expertise, our recovery would have been much slower and much less significant. We would like to recommend Mr. Altieri and Transco American to anyone who needs help in recovering from any further disaster where an adjuster is needed. His help was deeply appreciated by our association.
Dear Andy
You and your company deserve a standing ovation for the fantastic job you did in collecting on the fire claim on our Triplex in Port Richey, Fl.
At first I was reluctant to engage any loss consulting company because I thought them a waste of money. Boy, was I wrong. I tried it on my own and got no where, then you came along. Believe me your services are worth every penny. Transco got us every penny we were entitled to and then went back and fought for (and got) more. We didn’t have to do a thing but cash some checks.
Thanks again for being there when we needed you and for doing such a bang up job. I will gladly recommend Transco American Claims to anyone who has the misfortune to sustain a casualty loss. I know you will do a great job for them too.
Dear Mr. Altieri
Our island resort home was severely damaged by Tropical Storm Josephine. It became painfully obvious from the beginning, that dealing with the insurance company adjusters, was going to be difficult at best, especially in light of the circumstances and remote location of this home.
Immediately, upon the trust retaining your company, we began to feel a sense of direction and positive movement development in our claim. Your professionalism provided vision, then results, that went far beyond our expectations. In our first meeting, we reviewed the policy and you interviewed me about the property analyzing everything that you could. You promised to develop strategies that would help us. You promised to be diligent and persistent with the insurance company. Most of all, you promised to communicate with me. I must say, you were true to your word.
In closing, I wish to thank you on behalf of all the members of the Trust. We never would have received the policy limits without you. In the event that my business partners or I should need your services again, we will surely call.
Dear Mr. Altieri
I wish to express my personal appreciation for the expeditious manner in which you stepped in to have our claim processed after much delay by our insurance company’s adjuster. You kept your word on every detail you promised to do for us. I would recommend your company to anyone attempting to process a claim as we did. Please use this letter as a recommendation to others. Anyone may call me for information. Again, thank you and God bless you
Dear Ray
It is not very often one can say that someone has provided them with the most professional and finest service possible. However, you and Davis epitomize the meaning of “real service.”
No one could do more or get more for a client than you did for us with such a complex insurance claim.
Devcon International Corp. is completely and thoroughly satisfied with your dedication, hard work and most of all the results you obtained for us.
If you ever need a recommendation, please do not hesitate to have them call us.
Dear Ray
I am writing this letter to express my deepest appreciation for the work you did for us in the aftermath of a fire at a restaurant in one of our shopping centers.
This claim could not have gone smoother. Settling this claim would have been a daunting task for me. It would require time from my daily schedule that I just don’t have. I own and manage over 600,000 square feet of commercial and residential rental space. Your handling of all of the claim details including your interfacing with other affected tenants in the center allowed me to concentrate on running my business.
It is one thing to experience a property having a fire; picking up the pieces and returning to normal is an entirely different experience and a major challenge which I was not prepared for. If I had tried to settle this claim myself, I would have been navigating in “uncharted waters”. I would have had to devote a significant amount of my time for weeks or months to an issue which you handled for me without a glitch. Your handling of the claim not only saved me time; I’m confident that you obtained a settlement on my behalf that was FAIRER than I would have gotten on my own.
You explained that you had developed a plan and strategy for my claim from the first days after the fire. It was a pleasure to observe you implement the plan and bring my claim to a successful conclusion.
I strongly recommend your services to anyone in the position I was in. You made settling this claim much easier than I anticipated it would be. I will surely call upon you again should a future need arise.
Dear Ray and David
I wanted to thank you for taking care of my fire insurance claim. From the moment I spoke to you, I knew that bringing your company in to represent me to the insurance company was the right thing to do.
As you know, when it came to hiring your company, I met some resistance from certain influential family members of mine. I am sure glad that I stuck to my guns. Your handling of the claim allowed me the time to concentrate on getting my life back in order.
As the claim progressed and I received almost daily updates, it became clear that your superior knowledge of the claims process was working to bring my claim to a successful closing. You handled the details in a very thorough and professional manner. I always felt like I was in good hands. Your confidence in handling all circumstances and potential road blocks really helped me endure the hardship of losing my home.
I continually tell people about how much your expertise meant to me collecting money from the insurance company that I know would never have gotten without you. It was real clear to me that you need to know what to ask for and how, before any insurance company adjuster would be willing to pay. The additional money you generated, beyond what I expected or would have settled for, made your fees become the best investment that I have ever made.
Please feel free to have any potentially new clients call me for a reference. I recommend that all who have a claim, use your company.
Dear David
We are writing to express our gratitude to you and all of your fine staff in the handling of our claim regarding the flooding of our home. When someone experiences a disaster, natural or otherwise, the last thing in the world they need to deal with are papers, forms, insurance adjustors, and dollar amounts that will affect their entire lives. Emotions due to going through the disaster, loss of property, and the upheaval from their daily routine take a tremendous toll. This is the worst time to try to estimate damages.
You and your great staff took this major burden off of our shoulders, and allowed us to concentrate on getting our home and our lives back in order.
Each and every one of the staff has been courteous, professional, prompt, and friendly. We will be most happy to recommend your company to anyone that needs someone to represent them.
Dear Ray
At a time when we, as consumers are quick to criticize, we want to offer acclamations to you and Transco American Claims for representing us and settling our recent fire claim. All we can say is that you did an exemplary job…above and beyond what we expected!
Prior to the fire we sustained, we had not heard of “public adjusters”. Because we were in the middle of a family situation and other matters that required our total time and energy, we knew we could not devote the necessary resources to settle the claim. Most important, we realized that it would take more knowledge than we possessed to settle the claim to our best advantage. Therefore, we hired you and Transco American Claims to do the job. Without a doubt, it was one of the best professional decisions we have made.
We have the highest praise and commendation for you. You did exactly what you said you would do! Our claim was settled in a timely and professional manner. You provided regular status reports. You utilized your superior knowledge to obtain a fairer settlement than we could have received on our own. We can say without hesitation, that we received the most professional, courteous, and exemplary service; above and beyond our expectations.
Today, when exceptional service and professionalism are invaluable, we believe that you and Transco American Claims exemplify these characteristics and much more. Thank you, thank you and thank you for a job extraordinarily done.
Dear Sir
I wish to show my appreciation in your help in representing me in my recent fire claim. Managing 67 apartments, I hardly have enough time to deal with insurance adjusters. My past experience with them was less than pleasant. Your company was able to handle all the paper work and associated appointments with contractors, without taking any time away from my schedule. In the past I would have to wait around for contractors. I had to get multiple bids, and spend forever on the phone conversing back and forth with the insurance adjustor.
The claim was handled faster than my past claims with no lost time on my part. Ultimately, the final settlement was highly satisfactory. Without your help, I may have been paying out of pocket again. Thank you for your help and I will call you again if such an incident repeats itself.
Dear Mr. Altieri
I wanted to thank you and your company for the outstanding and professional manner in which you responded to and settled our recent fire loss. When the incident occurred at 306 3rd Avenue SW, our entire church and community suffered a great loss, not only in the structure itself, but we also lost a bit of history due to the significance of this building in the Mulberry community. Our initial contact with you was handled without any pressure but we with the assurance that you would do the very best job in recovering our loss. This was our expectation and you completed the task successfully.
Our entire church family is most appreciative of the work that you did on our behalf. We thank you sincerely. We are hopeful that we will not need your services again, but in the event that we do we will certainly not hesitate to call you. Thanks again.
Dear Davis and Ray
Thank you very much for doing a great job in representing my firm on our recent fire claim. I had used another Public Adjuster some time ago and was not happy with his lack of communication and commitment to working my claim. I truly had reservations about using one again, however David was able to convince me that your firms strengths were exactly those areas. I must say he was right! I was extremely pleased with everything you did.
Your company provided the insurance expertise that I needed to fully collect through my policy, while I was attempting to salvage my livelihood, by concentrating on my existing customers.
Obviously my business is hands-on day to day. Being out in front of my customers on the routes is where we make it. Allowing you to work the claim out with the insurance company adjuster and his contractors, gave me the time to overcome the potential devastation this fire could have done to my business.
Your value to me was also very evident in the amount of money you collected for me. It was amazing that you were able to get the insurance company to pay me so much willingly!
Theres no question, that if I should experience this ever again. I will call you immediately to handle our claims.
Dear Andy
We wanted to thank you for your handling of our fire insurance claim at 605 South Rome Avenue, Tampa Florida. Due to our busy schedules, we knew that we could not devote the necessary time to properly handle this claim. Additionally, your experience in claims proved invaluable as we never would have known what questions to ask or what issues to raise with the insurance company adjuster. This ultimately resulted in an insurance settlement that we never would had received without your involvement.
You always kept us informed throughout the claims process and gave us the direction we needed in a very professional manner. If you ever need any potentially new clients to call us for a referral, please feel free to contact us. We would recommend your company without hesitation. Finally, if we ever have a claim in the future, you can be sure that we will call Transco American Claims Corporation.
Thank you again.
Dear Ray Altieri,
Thank-you again, for your assistance on making the claim on the Dec 3rd fire at my apartments. Your dedication and thorough knowledge of the insurance laws ensured that the claim was filed promptly and correctly. You were able to nearly double the claim amount that I obtained from the insurance company on a similar arson fire in an adjacent building. I am confident that I would not have been able to settle this claim for this amount without your professional knowledge and assistance.
Hopefully, I will never be in a position to need your assistance in the future; but, I will not hesitate to call you or refer your services to others if the need arises.
Dear Rich
Enclosed is the check for your fee from the settlement of our claim due to Hurricane Wilma. Thanks so much for your hard work and professional approach towards resolving this claim. I am especially grateful for your taking the time to answer all of our questions and telephone calls to keep us updated during this frustrating time.
If in the event you wish to have a potential client call me for a referral, I will be more than happy to let them know what a great job you did for us.
Once again thanks for your help and interest.
God Bless You God Bless You God Bless You
Dear Ray
Thank You so much for your wonderful service. It is such a blessing. Enclosed you will find a copy of the satisfaction deed. Thank you again God Bless you.
Ray and David
Thank you so much for your help during our stress period (the burning of 701 E. Patterson).
Ms. Gayle and I have been in Tampa, Florida for the past 29 years and have not found such professionalism.
Thank you so much, it is truly great to know that Tampa does have at least one truly professional company Altieri –Moore Adjusters
Dear Mr. Altieri:
A word of appreciation is in order for the quick and professional manner in which you handled my insurance claim.
At no time, was I not aware of your intent – – as well as the course of settlement you would pursue. It was very refreshing to deal with a company where the sole purpose was to satisfy the customer’s interest.
Again, my sincere appreciation and I was well pleased with your service and results.
