Dear Ray and David

I wanted to thank you for taking care of my fire insurance claim. From the moment I spoke to you, I knew that bringing your company in to represent me to the insurance company was the right thing to do.

As you know, when it came to hiring your company, I met some resistance from certain influential family members of mine. I am sure glad that I stuck to my guns. Your handling of the claim allowed me the time to concentrate on getting my life back in order.

As the claim progressed and I received almost daily updates, it became clear that your superior knowledge of the claims process was working to bring my claim to a successful closing. You handled the details in a very thorough and professional manner. I always felt like I was in good hands. Your confidence in handling all circumstances and potential road blocks really helped me endure the hardship of losing my home.

I continually tell people about how much your expertise meant to me collecting money from the insurance company that I know would never have gotten without you. It was real clear to me that you need to know what to ask for and how, before any insurance company adjuster would be willing to pay. The additional money you generated, beyond what I expected or would have settled for, made your fees become the best investment that I have ever made.

Please feel free to have any potentially new clients call me for a reference. I recommend that all who have a claim, use your company.