Dear David

We are writing to express our gratitude to you and all of your fine staff in the handling of our claim regarding the flooding of our home. When someone experiences a disaster, natural or otherwise, the last thing in the world they need to deal with are papers, forms, insurance adjustors, and dollar amounts that will affect their entire lives. Emotions due to going through the disaster, loss of property, and the upheaval from their daily routine take a tremendous toll. This is the worst time to try to estimate damages.

You and your great staff took this major burden off of our shoulders, and allowed us to concentrate on getting our home and our lives back in order.

Each and every one of the staff has been courteous, professional, prompt, and friendly. We will be most happy to recommend your company to anyone that needs someone to represent them.